Returns & Exchanges
At Morgan Mercantile, we want you to be completely satisfied with your purchase, which is why we offer a 30-day window for returns and exchanges on all unworn, unwashed apparel. Items must be in their original condition with all tags attached to be eligible for a full refund.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Prepare the Package
Securely pack your items in their original packaging and include the packing slip provided in the portal to ensure faster processing.
- 3.Ship It Back
Affix the prepaid shipping label to your package and drop it off at any authorized carrier location within 7 days of starting your request.
- 4.Receive Your Refund
Once our team inspects your returned items, we will issue a refund to your original payment method or ship out your exchange within 3-5 business days.
