Frequently Asked Questions
Everything you need to know about shopping with Morgan Mercantile.
What is your standard shipping policy?
We offer free standard shipping on all domestic orders over $100. For orders under $100, a flat rate shipping fee of $7.95 applies. Most orders are processed within 2-3 business days.
How can I return or exchange an item?
We want you to love your purchase. If you are not satisfied, you can return unworn items with original tags within 30 days of delivery. Exchanges are free, while returns for refund incur a $5 restocking fee.
Where are Morgan Mercantile garments manufactured?
We pride ourselves on ethical sourcing. Our collections are designed in-house and manufactured in fair-trade certified facilities across North America and Portugal using premium, sustainable fabrics.
How do I determine my correct size?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more relaxed fit, or reaching out to our support team for personalized advice.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. International shipping rates and delivery times vary by location and are calculated at checkout. Please note that customs duties may apply.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer interest-free installment plans through Klarna and Afterpay.